When you see a mobile study invitation email come in, you’ll want to make sure you have the UserZoom Surveys application installed on your mobile device. Please see How do I download and use the UserZoom mobile app? if the app is not already installed.
To begin the mobile study, click the study link provided in the invitation email on your mobile device. This will automatically launch the mobile study in the UserZoom Surveys application.
Alternatively, you can access a mobile study by scanning the study’s QR code using the QR scanner found in the top left corner of the app. You’ll find the QR code if you click on a mobile study invitation link on your desktop computer.
Read the questions and directions carefully, and complete the entire study.
If you need to reference the taskbar instructions, click on the arrow. Then click the minus sign to close the taskbar window so you can see your full screen and complete the task.
Check out helpful tips to keep in mind when taking a study.
When you’ve finished the study, you’ll reach a study completion page and can exit the application!